We sinicerely adhere the principle of "customer first, cooperation best" and do our best to offer every customer the “professional serious,active,efficient” seafreight ,airfreight and landing service. In order to strengthen customer service level,improve company's reputation,our comopany provide a wide range of policy services as follow.
For Overseas agents
We offer a wide range of servious include DDU,DDP and Custom Clearance ,Trucking in Destination Port,and Door to Door service around the World.
VIP Customers
Our companing made VIP customers.
We sinicerely adhere the principle of “customer first, cooperation best” and do our best to offer every customer the “professional serious,active,efficient” seafreight ,airfreight and landing service. In order to strengthen customer service level,,improve company`s reputation,our comopany provide a wide range of policy services as follow.
Regular customer satisfaction survey
We would do a large-scale annual survey of customer satisfaction for our current customers, tracking for customers comment on our service, constantly enhance customer satisfaction.
Customer review and tracking
In order to reduce the loss of customers, for those who stop our mutual cooperation over at least three months.We would arrange a specific department tocollect those leads regularly and forward them to sales department for further following up.
The Holiday Blessing
With the approaching of every important festival, our customer service will offer our valued customer warm holiday wishes.
Complaint service
If you are not satisfied with our service,please call the complaint hotline of 0755-33995088,we will give a satisfactory answer to your question.